Refund & Shipping Policy

Order Processing

Orders placed through the official order page are typically processed within 1–2 business days. You will receive a confirmation email with your order details and, once the parcel leaves the warehouse, tracking information.

Shipping

Domestic deliveries usually arrive within 5–7 business days after dispatch. International deliveries can take longer depending on destination and customs clearance. Any import duties or taxes are the responsibility of the recipient.

Damaged or Incorrect Items

If your order arrives damaged, incomplete or incorrect, contact us within 7 days of delivery with your order number and photographs so we can arrange a replacement or refund.

Returns and Refunds

Refund eligibility, the applicable money-back window and return instructions are set by the merchant operating the official checkout and are shown at the time of purchase. Where a refund applies, return the product in its original packaging using the return address provided by support. Refunds are issued to the original payment method once the return is received and inspected, and shipping charges are generally non-refundable.

Cancellations

Orders can be cancelled before dispatch. Once a parcel has shipped, the return process above applies instead.

How To Reach Support

Email: contact@nutrafame.com · Telegram: @shubhammalva · WhatsApp: +91 70555 67447. Please include your order number so we can help quickly.